Article 1 – Parties
1.1. Seller
| Full Name | Nil Pelin Ünal (sole proprietorship) |
| Brand | Fiyat Keşfet |
| Address | Şeyh Şamil Mah. No: 12 Etimesgut / Ankara |
| Tax Office / Tax ID | Etimesgut / 9110249881 |
| Phone | +90 536 384 16 37 |
| info@fiyatkesfet.com | |
| Website | www.fiyatkesfet.com |
1.2. Buyer
The natural or legal person who places an order via www.fiyatkesfet.com ("Site") and declares their full name/title, email address, phone number, and billing address during the order process. The Buyer's details are as specified in the order summary and the order confirmation email.
Article 2 – Subject of the Contract
The subject of this Contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of digital products, digital training, and/or services ("Product/Service") ordered electronically by the Buyer via the Site, the specifications and sale price of which are stated on the Site and in the order summary.
Article 3 – Contracted Product/Service and Payment Information
3.1. The name, type, basic characteristics, quantity, sale price including VAT, payment method, and order date of the Product/Service are as stated on the product page, the order summary at the payment step, and the order confirmation email sent to the Buyer. This information is an integral part of this Contract.
3.2. Prices are in Turkish Lira and include all taxes. Since the Product/Service is delivered digitally, no shipping or delivery fee is charged. In installment payment options, if any, the maturity difference is shown separately to the Buyer at the payment step and is applied with the Buyer's consent.
3.3. Payment is made via credit card or debit card through a licensed payment institution or bank virtual POS infrastructure, or via other methods offered on the Site. Card information is not viewed or stored by the Seller.
3.4. The invoice for the sale is issued electronically based on the information provided by the Buyer during the order process and is sent to the Buyer's email address.
Article 4 – Delivery and Performance
4.1. Digital products: After the payment is confirmed, the download link is displayed on the order confirmation page and sent to the Buyer's email address.
4.2. Digital trainings: After the payment is confirmed, the access link/information is sent to the Buyer's email address. Access method and duration are specified on the training page.
4.3. Services: The service is performed within the scope, delivery time, and revision rights specified on the product page or in the proposal. If no delivery time is specified, it is at the latest 30 days from the date the information and materials required for the work are fully transmitted by the Buyer. In case of delays caused by the Buyer, the period extends by the duration of such delay. Work is delivered as digital files via email or download link.
4.4. Delivery is made to the email address provided by the Buyer during the order. The Seller is not responsible for delays resulting from the reporting of an incorrect email address; in this case, delivery is made again once the correct address is provided.
4.5. In case the Seller cannot deliver or perform the Product/Service subject to the contract for any reason, the Buyer is notified of this situation before the performance period expires, and all collected payments are refunded within at most 14 days from the date of notification.
Article 5 – Right of Withdrawal
5.1. The Buyer, in the capacity of a consumer, has the right to withdraw from the contract within 14 days without giving any reason and without paying any penalty. In service contracts, the withdrawal period starts on the day the contract is concluded.
5.2. The notification regarding the exercise of the right of withdrawal is made by email to info@fiyatkesfet.com or in writing to the address in Article 1.1 within the withdrawal period.
5.3. In the event that the right of withdrawal is exercised, the Seller shall refund all collected payments within at most 14 days from the date the notification reaches the Seller, using the same payment method used by the Buyer, without imposing any cost on the Buyer.
5.4. Since there is no physical product to be returned due to digital delivery, no return shipment or carrier is involved.
Article 6 – Cases Where the Right of Withdrawal Cannot Be Used
In accordance with Article 15 of the Regulation on Distance Contracts;
- (a) Contracts for services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer (Art. 15/1-ğ) — digital products and digital trainings on the Site are within this scope;
- (b) Contracts for services that have started to be performed with the consumer's approval before the expiry of the right of withdrawal period (Art. 15/1-h) — services that have begun to be performed are within this scope
the right of withdrawal cannot be used.
By confirming the order, the Buyer acknowledges knowing that digital products and trainings will be delivered instantly upon payment confirmation and therefore there is no right of withdrawal; and in service orders, they acknowledge requesting the performance of the service to begin before the expiry of the withdrawal period and losing the right of withdrawal once performance has started. The provisions of Article 5 apply to services that have not yet begun to be performed.
Article 7 – Defective Performance
In the event that the delivered digital product or service is defective (e.g., the file does not open, is corrupted or incomplete, is contrary to the description, access cannot be provided), the Buyer may exercise their optional rights regulated in Articles 11 and 15 of Law No. 6502. Change requests based on personal taste or preferences are not considered defects; these requests are met within the framework of the revision rights specified on the product page.
Article 8 – Other Rights and Obligations of the Parties
8.1. The Buyer acknowledges having read and been informed about the preliminary information regarding the basic characteristics, sale price, payment method, delivery, and right of withdrawal of the Product/Service and having confirmed the Preliminary Information Form electronically.
8.2. The Buyer may use the digital products and trainings purchased only within the scope of the license specified on the product page; they may not reproduce, share, resell, or distribute them without authorization. Otherwise, the Seller reserves the right to terminate access and resort to legal action.
8.3. The Buyer acknowledges that the materials submitted within the scope of the service are lawful and do not infringe the rights of third parties.
8.4. In case the payment is unfairly canceled or charged back by the cardholder or the bank, the Seller may stop access to the relevant products and trainings and suspend the performance of the service.
8.5. The Seller has the right to cancel orders placed with an incorrect price due to a clear typographical or system error by informing the Buyer and refunding the entire amount collected.
Article 9 – Personal Data
The Buyer's personal data is processed within the scope of the Clarification Text located on the Protection of Personal Data page for the purpose of concluding and performing this Contract and fulfilling legal obligations.
Article 10 – Resolution of Disputes
For disputes arising from this Contract, Consumer Arbitration Committees in the Buyer's place of residence or where the consumer transaction is performed are authorized within the monetary limits announced by the Ministry of Trade each year; for disputes exceeding these limits, Consumer Courts are authorized following the mandatory mediation process in accordance with Article 73/A of Law No. 6502. For disputes with Buyers who do not carry the status of a consumer, Ankara Courts and Enforcement Offices are authorized.
Article 11 – Effectiveness
This Contract is concluded and has entered into force upon the Buyer's confirmation of the order via the Site. The contract text is published on the Site, kept by the Seller along with order records, and transmitted to the Buyer via the order confirmation sent to the Buyer's email address. The Buyer declares that they have read and accepted all articles of the Contract.
Last update: September 29, 2026
