Tips for Safe Shopping

Your security is important to us. You can protect yourself against fraud by paying attention to the following points while shopping on Fiyat Keşfet and communicating with us.

1. Ensure You Are at the Correct Address

  • Our official address is only www.fiyatkesfet.com. Do not proceed with any transactions without seeing https:// and the lock icon in your browser's address bar.
  • Be cautious of domain names with similar spellings, shortened links shared on social media, and "very cheap" promotional advertisements. If in doubt, enter the site by typing the address yourself.

2. Make Payments Only Through the Site

  • Card payments are made only on our site's payment page, using a licensed payment infrastructure and your bank's 3D Secure verification. Your card information is not seen or stored by us.
  • In cases where payment by bank transfer/EFT is offered, the recipient's name must always be Nil Pelin Ünal. Do not proceed with the transaction and notify us if a payment is requested on behalf of a different person or company.
  • Check that the amount and merchant name in the 3D Secure SMS from your bank match your order.

3. Information We Will Never Request From You

Fiyat Keşfet will never ask you for the following via phone, email, WhatsApp, or social media:

  • Card number, expiration date, or CVV code,
  • SMS/verification code sent from your bank or internet banking password,
  • A one-time code sent to your email to log in to your account,
  • A request such as "pay first" to process a refund.

If you receive such a request, do not share any information and notify us, even if the request appears to be coming from us.

4. Our Official Communication Channels

Do not trust communications made in the name of Fiyat Keşfet from numbers or addresses outside of these channels.

5. When Purchasing Digital Products and Services

  • Before purchasing, check the file format, required programs (e.g., AutoCAD, Canva, SketchUp), and the scope of the license on the product page.
  • Open and back up the files you download on trusted devices that have up-to-date antivirus software.
  • For service orders, confirm the scope, delivery time, and revision rights in writing (via email/WhatsApp).
  • Obtain our products and training only from our site; copies downloaded from unauthorized sources are illegal and may contain malicious software.

6. Protect Your Account

  • Ensure the security of the email address you use to log in to your account; use two-factor authentication if possible.
  • Log out of your session after transacting on shared computers.

7. If You Encounter a Suspicious Situation

  • Report suspicious emails, messages, or websites to info@fiyatkesfet.com.
  • If you suspect an unauthorized transaction has been made with your card, call your bank immediately to have your card disabled.
  • In case of suspicion of fraud, you can apply to the Chief Public Prosecutor's Office or law enforcement agencies.